Wednesday, May 27, 2009

Who Cleans Up the Mess?

From Joseph Telushkin's "Jewish Ethics Project" Facebook group:

What ethical obligations exist for customers regarding service workers?

Some examples: is it morally permissible to leave trash at one's seat when leaving the movie theater, since someone is being paid to clean the theater between showings? Is it morally permissible to leave one's table a mess at a sit-down restaurant? This dilemma was prompted by an example provided by group member Brian J. Young, who asks in another discussion board topic: do you return your shopping cart to the official cart return area at the grocery store?

What other examples can you think of in which a customer service dynamic creates ethical quandaries? And how should those quandaries be resolved?

Join the conversation at

And let me know what you think as well...

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